Configure Amazon Connect Wallboard
General & Queues
AWS & Refresh
Thresholds
General Display & Queue Selection
Logo URL:
Table Accent Color (Hex):
Scrolling Info Text:
Select Queues (Per-Browser Setting):
Select Channels (Global Setting):
Voice
Chat
Task
AWS & Refresh Configuration (Global Settings)
Amazon Connect Instance ID:
AWS Default Region:
API Base URL (optional, e.g., https://YOUR_CLOUDFRONT_DOMAIN/api):
S3 Bucket Name (for config.json):
Config Save Secret (not saved to S3):
Realtime Refresh Interval (ms):
Historical Refresh Interval (ms):
Conditional Formatting Thresholds (Global Settings)
Contacts in Queue (yellow if ≥):
Contacts in Queue (red if >):
Oldest Wait (yellow if ≥ seconds):
Oldest Wait (red if > seconds):
Available Agents (yellow if ≤):
Avg Wait (green if ≤ seconds):
Avg Wait (yellow if > and ≤ seconds):
Save All Configurations